Hi Eilidh! Thanks so much for bringing your question to planDisney today. It sounds like you already know that Walt Disney World offers Disability Access Service (DAS) to Guests who cannot wait in a typical queue environment. As a fellow U.K. resident, you are correct that preregistering for DAS is not possible from outside the States, at this time.
Instead, once you arrive at any Walt Disney World theme park, speak with
Guest Relations to determine if DAS would be a good fit. You will only need to do this once for DAS to be valid for your trip. It's a simple and quick process with very helpful Cast Members. The person who needs the DAS service must be present for the interview. During this registration, please let the Cast Member know which other Guests you're visiting the Theme Parks with, as a DAS Guest can include up to five other Guests on each return time selection.
Eilidh, please know that Cast Members at Guest Relations can help with other needs, too, such as guidance on storing and refrigerating necessary medicine. I hope this information is helpful. Please pop back if you have additional questions before your trip to the
Most Magical Place on Earth - we are delighted to help! Louise.