Minnie and Mickey Celebrate Disney 100; Epcot
  • On Oct 28, 2023
    Carla from NSW Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I’m trying to start setting up My Genie Day and when I try to select each of us it says ‘This guest does not have a linked Disney Park Pass reservation. We booked a package with accommodation and tickets. What am I doing wrong please?

    Hello there, Carla!

    Welcome to planDisney. I'm happy to serve as your personal Genie of sorts as you make the final plans for your upcoming trip.

    I'm thrilled to hear that you've already secured a vacation package with theme park tickets and resort accommodations. My family always loves deciding which Disney Resorts Collection hotel to stay at for each visit. There are so many fantastic options with beautiful theming, well-appointed rooms, and countless dining options. You'll be in for a whole new world of magic whether you're staying at a Value Resort or enjoying one of the Deluxe Resort options. 

    I'm glad you've already looked into Disney Genie Service to help maximize your time in the parks. In order to begin selecting your favorite experiences for your most magical Genie day you'll need to ensure you've made a theme park reservation for each day you plan to visit the parks. Guests need valid admission as well as a theme park reservation for all ticket types through January 8, 2024. If you've already downloaded the My Disney Experience Mobile App and have linked your vacation package, you can make the necessary reservations right from your phone. 

    Select the "+" sign at the bottom center of the app and select "Make or Modify Park Reservations." This will link you to the US version of the Walt Disney World Resort website where you can review the reservation calendars for availability and make your selections. I'd recommend doing this as soon as possible to ensure you get to visit your preferred park each day. If you are having trouble accessing the site you can also contact a Cast Member at (407) 934-7639 for additional assistance in making your reservations. 

    I hope this clears up any confusion Carla. If we can offer any additional assistance please come back and let us know.

    Magic and memories,
    Amy
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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