Welcome to planDisney, Katie! Are you so excited about your upcoming trip to Walt Disney World Resort this week? I think it's a great idea to plan to use
Disney Genie+ service on your vacation. Being able to make
Lightning Lane selections to bypass the standby line really maximizes the amount of time you can spend making memories with your family, so I'm happy to chat about exactly how it works.
Katie, I suspect that you are getting error messages with Disney Genie+ in the
My Disney Experience app because it's not quite time for you to purchase it just yet. Disney Genie+ is only available to buy on the day you intend to use it. So since you're planning on visiting
Disney's Animal Kingdom on January 18, you can begin purchasing Disney Genie+ when the clock strikes midnight on that day. If you're going to be fast asleep at that time, just make sure that you have your transaction complete at least a few minutes before 7:00 am so you'll be able to begin making your selections as soon as the window opens.
Since you mentioned
Disney Park Pass, now is a great time to check your My Disney Experience app to make sure that your reservations are set up exactly the way you want with each of your family members accounted for each day. I also like to take a screenshot of my reservations so I can show them to a
Guest Relations Cast Member if something goes amiss and I need any help. You can modify your reservations all the way up until you use them, so your plans are flexible if you want to change them for any reason.
I hope this answers your question, Katie, and be sure to let us know if there's anything else we can do to help you plan your magical vacation!
Jessica