50s Prime Time Cafe
  • On Aug 27, 2022
    Chelsie from ME Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m trying to reserve dining for my trip and my app just keeps saying “we’re having trouble loading this screen”. I’m so bummed- I logged on at opening time to reserve with no luck!

    Hey Howdy Hey Chelsie and welcome to planDisney!

    I bet you all are super excited to be within the big 60-day window of your trip! I know this time can come with a lot of anticipation with getting your advanced dining reservations for the restaurants you want. Looks like you are having some issues accessing reservations on your My Disney Experience app. Let's see what solutions we can come up with. 

    My big recommendation is to keep trying! Sometimes Emperor Zurg gets a hold of things he is not supposed to and it takes our Space Ranger friends some time to clear the systems, so keep trying! I would also recommend trying to look up dining reservations online rather than through the app. From personal experience, I have had better luck making reservations online rather than through the app, so try a different approach to see if it helps. If you continue to experience issues, you can always call Disney Dining at (407) 939-3463 and a Cast Member will be able to help you through this process as well. The phone lines open starting at 7:00 a.m. EST if you needed to use this option. 

    Did you know that on your next trip you can order food right from your My Disney Experience app? With Mobile Food and Beverage Ordering, you can place your order, choose your arrival time and avoid waiting in long lines for the same process! Once you choose your arrival window, you will then place your order and when you are ready to pick it up, go back to the app and tap the option to "Prepare My Meal" and your food will be made fresh for you to pick up. Super easy to do and saves so much time!

    I am keeping my fingers crossed for you Chelsie that you can get the dining reservations you are looking for. Keep the faith and keep trying! Please feel free to stop back and let us know if you have any further questions, we would be happy to help!

    Have a Magical Day, 

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Meet the Panelist: Nick, Ohio

Hey howdy hey, I’m Nick! My happy place will always be Walt Disney World Resort and is where we call “Home”, but we do vacation exclusively in Cincinnati, Ohio for most of the year. My happily ever after is shared with my 3 girls, my beautiful wife and my career in Physical Therapy. I love any excuse to talk about Walt Disney World Resort and am so excited to help you discover the Magic of the Resort. Learn More About Nick

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