• On May 31, 2021
    Lani from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm trying to make a reservation for 5 people at Disneyland; 4 are family members, 1 is my son's friend. The system will let me book my family but no the friend. Will you please help me? Not sure what to do.

    Hey There, Hi There, Ho There, Lani!

    Welcome to planDisney! Thank you so much for stopping by, and we consider it an honor to help answer your question regarding your upcoming trip to the Disneyland Resort IN JUST A FEW DAYS! Woo Hoo! I am counting down the days with you!

    I am so sorry you are having issues in making your Disneyland Theme Park Reservations. My recommendation would be to call 714-781-4636 and speak to a very helpful Cast Member. A Cast Member would be able to open your account, find the issue, and then resolve the problem in order for you and your group to have the most MAGICAL time at the HAPPIEST PLACE ON EARTH! 

    Now, I know you have probably heard that speaking to a Cast Member in Ticket Services can take quite a while. However, I have a PRO-TIP for you! If you wait and call in the evening, I have had GREAT success in not waiting as long as I would if I call in the morning or afternoon. 

    Oh, I am wishing upon a star you are able to get your issue resolved very soon! As Mickey Mouse continues to share more updates on the phased reopening of the Disneyland Resort, I would highly recommend following Disneyland on all of its social media channels, AND make sure you subscribe to The Disney Parks Blog for the most up-to-date Disney information!

    If you need additional assistance, please do not hesitate to ask! We are here to help in any way!

    Have a MAGICAL day!

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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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