Guardians of the Galaxy at Night
  • On Jul 6, 2022
    Suyapa from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm trying to purchase 9 tickets 4 dasy with water park options and pay won't go though I called the bank and they said there's no reason why the payment is being decline

    Hi Suyapa,

    Welcome to planDisney and thank you for your question! Your vacation is so soon, can you already feel the magic?

    First, I suggest confirming that there is Theme Park availability for your vacation dates through the Theme Park Reservation calendar. At this time, each guest in every party must have a Disney Park Pass for each day they want to enter the Theme Parks. If there’s availability, you should be able to book. Remember that you’ll need to book your Disney Park Pass reservations after you purchase your tickets!

    Make sure you’re signed into your My Disney Experience account (you'll see the selection in the upper right corner) and then go back to the ticket options and re-start the process. After you choose the Water Park and Sports option, number of days, and number of tickets, select “Continue”. Next, you’ll be able to add optional items like Memory Maker and then head to “Checkout”. As you’re entering your information for the purchase, make sure that your payment information is entered perfectly, double check that your personal information (email, address, etc.) is correct, then purchase! 

    Hopefully, starting over corrects the issue and since you’re signed into your account, that method of payment can be used for future purchases within the My Disney Experience mobile app (ex. mobile ordering)! If you still need further help, definitely reach out to the New Tickets desk and they can help you with the purchase.

    I hope this “Bit By Bryanna” is helpful as you prepare for your Walt Disney World Resort vacation in just a few weeks. If you have any other planning or vacation questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling,

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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