Cinderella Castle 50th Day
  • On Mar 30, 2022
    Danielle from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I’m trying to purchase genie plus for my parents because they have a one day park pass. I’m on app after midnight and I do not see option to purchase the genie plus for them. Is it possible they already have it ? What do i do?

    Hi Danielle, welcome to planDisney!

    It sounds like your parents' Walt Disney World Resort vacation has officially begun! I'm sorry to have missed you during your greatest time of need. I'm reminded of the scene in Aladdin where Aladdin defies the odds and returns to Agrabah after getting banished by Jafar to the ends of the Earth. I hope you experienced similar success unlocking the powers of Disney Genie+ service after some initial challenges for your parents' park day.

    Not knowing how your story ended, Danielle, allow me to share the information I would have shared with you in the moment in hopes that it may help another Guest in a similar situation. When purchasing Disney Genie+ service in the My Disney Experience mobile app on the morning of a park day, you can click the three small lines at the bottom right of the home screen, then "My Genie Day," then scroll down and click "Get Disney Genie+ for Today," which appears in a purple banner. A same-day Genie+ purchase is currently required for single-day tickets; valid admission must also be linked in My Disney Experience. Additionally, theme park reservations are required for park entry.

    Your parents are lucky to have such a magical daughter looking out for them. I know they appreciate the time and energy you spent setting them up for success on their park day. You are the magic!

    With gratitude,
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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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