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  • On Oct 13, 2019
    Nicola from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm trying to pre-ordering magicbands through the my experience app for me and my partner, but even when if says they are both in stock, it won't let me order them, n always has an error. Is there another way to order at the special price still?

    Hi Nicola!

    Thanks for your question. I like being able to have the option of selecting which MagicBand I want for my next Disney trip. Whether it be the complimentary solid colored MagicBands, or the custom ones with one of my favorite Disney characters, it's one of those exciting moments of my Disney planning experience!

    So this sounds like a technical problem through, what it sounds to be, the My Disney Experience mobile app? My suggestion is to contact Disney Website Support or MagicBands Support at (407) 939-4357 (the number to dial is the same whether it's Website or MagicBand related; the options may be different once you hear the automated prompts, however).

    Once you get through to a Cast Member, articulate the problems you're experiencing. I'm sure they'll do everything in their power to best assist you!

    Hope everything works out, and have a magical stay at Disney World!

    Terry
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Meet the Panelist: Terry, South Carolina

If you can imagine how someone feels winning a million dollar sweepstakes, then that is how I felt when I was selected for the Walt Disney World Moms Panel. Learn More About Terry

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