• On Oct 6, 2021
    Janet from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m trying to make a payment for an upcoming trip. I can’t find it anywhere!

    Hi Janet, 

    Welcome to planDisney and thank you for reaching out to us here with your question about payments.  I am so glad to hear that you will be visiting Walt Disney World Resort I am sure you are going to make some magical memories that will last a lifetime! 

    Guests who have booked a Walt Disney World Resort Vacation Package are able to make a payment toward the balance owing on the Walt Disney World Resort Website.  Once you have logged into your My Disney Experience account, hover over the "My Disney Experience" tab on the top right hand side of the page and select "My Plans".  In My Plans" under "My Itinerary" scroll down to your Resort Reservation and you should see all of the information and details for your upcoming stay including the balance remaining and a button that says "Make A Payment".  Once you select "Make a Payment" follow the prompts to add your information and once you complete the transaction, an email confirmation will be sent within 24 hours.  You will also be able to see the payment reflected in My Disney Experience within 24 hours.  If for some reason you are unable to make your payment online you could always call Disney Resort Hotel Reservations and a Cast Member will be able to assist with your payment. 

    If you have chosen a Disney Resorts Collection Hotel Room-Only stay, the final payment will be due upon your arrival.  At check-in the Cast Member will assist with your payment for the balance remaining. 

    I hope you have a wonderful time at Walt Disney World Resort, Janet.  If you have any other questions, please come back and visit us at planDisney again.  We are always happy to help. 

thumbnail image for Stephanie

Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.