• On Jul 6, 2020
    Kelly from LA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm trying to pay on my vacation on my disney experience. Its not giving me the option to pay my remaining balance.

    Hi Kelly,

    Thanks for visiting the Disney Parks Moms Panel. We're so happy to be available to assist as you make your plans for your Walt Disney World vacation.

    Normally, you can pay the remaining balance on your vacation package online by signing into your My Disney Experience account. As far as I know, that should still be an option for you. But information is changing rapidly as the theme parks and resorts begin the phased reopening, and some processes may be modified temporarily.

    I would check My Disney Experience again to see if the payment option has reappeared. If it hasn't, Cast Members at  (407) 939-7675 should be able to take your payment by phone or help you with any modified procedures.

    A few things to note as you get ready for your visit:

    I hope that helps with your planning, Kelly. And don't forget my favorite part of a Disney vacation: deciding where to eat!  You can now make dining reservations online up to 60 days in advance. 


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Meet the Panelist: Wilma, Florida

We live 90 miles from Walt Disney World and have visited frequently for 20 years. Disney is the place our family can relax together, try new things (especially interesting food) and have conversations, no matter what park we visit or where we stay.
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