Little Girl in costume as Belle with Cinderella on Wish; Cinderella Lobby
  • On Oct 5, 2024
    Chelsea from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm trying to order a DisneyBand+ for our upcoming cruise and I receive this message: "Due to your region, you will not be able to proceed with your DisneyBand+ purchase." I'm in Indiana in the United States so I don't know the issue.

    Hello, Chelsea!

    Welcome to planDisney. I am glad you asked us your question! DisneyBand+ makes it easy to board the ship, open your stateroom door, and charge merchandise to your stateroom folio. I also like how cute they are!

    I am sorry you are experiencing issues ordering a DisneyBand+! First, make sure you are logged into your account on the Disney Cruise Line website. Check the address listed in your account and verify that you are using the United States version of the Disney Cruise Line website (it should say "United States - English" at the top). Shipping for DisneyBand+ is usually available to valid United States addresses. However, it is not an option for P.O. Boxes, Army Post Offices (APOs), Fleet Post Offices (FPOs), Diplomatic Post Offices (DPOs), United States ports, or international addresses. If you checked all of these things and you still think you should be able to receive a DisneyBand+ in the mail, then I suggest calling Disney Cruise Line to speak with a helpful Cast Member.

    Have you decided which Port Adventures you would like to book yet? Port Adventures allow Guests to explore different ports, and experiences can include playing on the beach, checking out a new city, or going on an adventure. I usually make a list of my family's top three Port Adventure preferences and try to reserve them as soon as my booking window opens. I do the same thing for Onboard Activities, like the Bibbidi Bobbidi Boutique and Beverage Tasting Seminars.

    Chelsea, I hope you can order a DisneyBand+ for your upcoming cruise! Please reach out to planDisney again if you have additional questions!

    Happy sailing!
    Jen
thumbnail image for Jen

Meet the Panelist: Jen, Nevada

Hello from Nevada! I'm Jen - a married mom, social worker, and lifetime collector of Disney experiences. Disneyland Resort has been my "home away from home" since I was a child, and Walt Disney World Resort has become one of my favorite vacations spots as an adult. Whether it's celebrating special occasions, dining with food allergies, or making use of digital tools, I love helping Guests maximize their time and fun while visiting Disney destinations!  Learn More About Jen

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