Animal Kingdom Safari
  • On Feb 4, 2022
    Maria from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I’m trying to use myDVC discount for wild Africa trek tickets, but when I go online to purchase, it does not add the discount automatically. I have my digital card set up (DVC Y) &my MDEprofile saysDVC member. How can fix this

    Jambo, Maria!

    Welcome to planDisney.  Weren't you so excited to hear that many tours from the Enchanting Extras Collection would be returning this spring?! Wild Africa Trek sounds like such an incredible experience –– now that my son is finally old enough, my family can't wait to book this tour during our next Walt Disney World Resort vacation.  You're definitely in for an adventure during your upcoming visit!  I'm sorry that you're having trouble accessing your Disney Vacation Club Member discount during booking, but I have a suggestion that I hope might help!

    After hearing about your problem, I tried the Wild Africa Trek booking process for myself.  I signed into my Disney Account from my computer, navigated to the page, and NOTHING –– the website didn't give me the option to book with a DVC discount, either.  However, when I tried booking the experience from the browser on my phone, it did include the discount, but here's the trick –– I didn't sign in to my Disney account before I started the booking process.  I simply navigated to the Wild Africa Trek page and clicked on "Check Availability".  On the next page, I saw the notification that said "Discounts may be available for Annual Passholders and Disney Vacation Club Members" with an option to sign in, and once I signed in from there, the discount appeared.  I went back and tried the same process from my computer and this time it let me access the discount from there, as well (isn't technology funny sometimes???).  Hopefully, this method helps solve your problem, but if you're still having trouble, I suggest giving Member Services a call at (800) 800-9800 and a Cast Member will be happy to assist you with booking.

    Thanks for stopping by planDisney, Maria!  I'm wishing you lots of lots of Membership magic and many wild adventures during your upcoming Walt Disney World Resort vacation!

    Have a Magical Day,
    Amy

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Meet the Panelist: Amy, Ohio

Hiya, Pals! I’m Amy – a DOLE-whip-loving, power-lifting, communications strategist from Cleveland, Ohio and together with Mr. Incredible, we’re raising our own team of Supers. Most days, you can find me stretching to juggle virtual meetings in the school pick-up line, drink all the coffee, and defeat laundry –– all while dreaming up what adventures we can find on our next Disney Vacation Club vacation! See ya real soon!
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