• On Jan 21, 2019
    Madeleine from VIC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there, I'm trying to link my sister via MDX app. I have added her successfully, but it keeps on showing the default blue Mickey for me when she has russell. Why isn't it showing up to make sure I have the right person?

    Hello Madeleine, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question!

    Based on my experience, Stitch has been making some mischief over at My Disney Experience lately! When you add your sister to your “My Family & Friends” list, make sure that you also invited her to share your plans by putting in her email address by clicking on “invite to connect”. 

    If that still doesn’t work, then I highly recommend that you contact Walt Disney World Resort (the "My Disney Experience" help line) in order to “untangle” your vacation plans. I’ve had to call them a few times lately and they’ve always been able to help!

    Please don’t hesitate to come back and see us if you have any other questions. 

    Have a Magical Day, 

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Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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