Hi Julie,
Welcome to planDisney!
Springtime at the Walt Disney World Resort is one of my favorite times to be on property! The weather is beautiful, you’re able to go to the
EPCOT International Flower & Garden Festival, and there’s just a buzz in the air.
I’m sure you’re really looking forward to your time in May and excited to get those
Disney Park Pass reservations booked, so I suggest reaching out to the
Disney Resort Hotel Reservations or Existing Tickets help desks (dependent on the reservation type). Since you’re not able to find your confirmation number in your confirmation email, speaking to a Cast Member would be the next best step! They’ll need information like your name, when you’ll be coming, the size of your party, etc. and hopefully they’ll be able to find your reservation.
One quick tip, when you call in, try connecting with a Cast Member early in the day. Whenever I call, I do so around 7:00 a.m. Eastern so I’m hopefully among some of the first guests in queue!
Once you get your confirmation number in the
My Disney Experience mobile app or the Cast Member helps you link the reservation, you should be able to make your Disney Park Pass reservations and purchase
Disney Genie+ (if desired). Then you'll be on your way to the
World's Most Magical Celebration!
I hope this “Bit By Bryanna” is helpful as you prepare for your Walt Disney World vacation.
If you have other vacation or planning questions, please feel free to reach out, I’m always happy to help!
The Magic Is Calling,
Bryanna