Cinderella Castle 50th Day
  • On Mar 15, 2022
    Elise from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I’m trying to link my family’s tickets and they all linked but not mine and when I go make park reservations it’s only giving me a party of 6 and with myself we are a party of 7 I called but waited on hold for hour and 45 minutes

    Hi Elise,

    Welcome to planDisney and thank you for your question!

    I’m sorry to hear that you’re having trouble linking your Disney Park Pass reservations, hopefully we can help get this resolved!

    Since you already have everyone’s tickets linked in the My Disney Experience mobile app, I would suggest creating the Disney Park Passes in groups of two or three instead of all at one time. I know this could be tedious, but doing the Disney Park Passes in smaller batches might help your success in booking. So, just pick two to three members of your party and do all their Disney Park Pass reservations for your trip. Next, select another group of guests and make the same reservations. Repeat the process until all the reservations for your party are complete!

    If you’re still not able to create the reservations in smaller batches for your entire party, I suggest connecting with one of the help desks (Existing Tickets or My Disney Experience and MagicBands). One quick tip I’ve learned over the years, if possible, try to call the help desk first thing in the morning around 7:00 a.m. Eastern. I normally set a reminder on my phone so I’m ready to call early in the day. This way you're early in the queue for connecting with a Cast Member.

    I hope this “Bit By Bryanna” is useful as you prepare for your family’s Walt Disney World Resort vacation this summer. If you have any other vacation or planning questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

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Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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