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  • On Mar 29, 2022
    Louise Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I'm trying to find out what happens if you have mobility issues. I have had covid 19 twice it affects my mobility and lung pains.

    Welcome to planDisney, Louise! I'm so sorry to hear about your illness; however, I'm ecstatic that you're planning to visit the Happiest Place on Earth soon. I bet a dose of Disney magic will do wonders for you!

    Spending all day on your feet at Disneyland Resort will make even the hardiest traveler tired. Luckily there are options for guests with mobility issues. Electric Conveyance Vehicles (also known as ECVs or scooters) and manual wheelchair rentals are available outside the theme parks, just east of the Disneyland Park Main Entrance. Since you can't reserve them in advance, it's best to arrive about 30 minutes before opening time, especially if it's a busy day. If you think you'd like to have an ECV with you at all times, consider renting from a third-party company. Scooter Bug is Disney's preferred vendor, meaning that they can make deliveries to guests of the Disneyland Resort hotels. You can get more information at ScooterBug.com/Anaheim or call 00 800 2006 0809.

    Many of the attraction queues at Disneyland Park were designed long ago without the thought of disability access in mind. Consequently, many of them are tight and cannot accommodate a wheelchair or ECV. If you have any concerns, feel free to speak to a Cast Member stationed outside the ride entrances. They can guide you to an alternate entrance if there is one. The Disneyland website has a Guide for Guests With Disabilities, which lists all the attractions and their accessibility. Some rides allow you to remain in a wheelchair or EVC, but you have to transfer from an ECV to a manual wheelchair for some. Some you have to transfer to walking, while other rides have a transfer seat or vehicle to assist.

    If you feel your health problems (besides mobility) make waiting in a standard queue difficult, you can also inquire about Disability Access Service (DAS), which allows you to schedule a return time comparable to the current queue wait for the given attraction. UK travelers can register in person with a Cast Member at Guest Relations on the day of your visit. While they won't ask about proof of your disability, be prepared to briefly discuss your concerns with the Cast Member and how you think DAS will help.

    I hope these tips help you to enjoy your holiday, Louise! If there's anything else you need, remember that the planDisney team is all ears!

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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