Pluto with children on Main Street
  • On Apr 11, 2022
    Lisa from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m trying to download all my photos before they expire and there is no place to select all and download. Am I doing something wrong? I’ve bought memory maker before and never had a problem.

    Hello, Lisa!

    Thank you for stopping by planDisney with your question. I am sure that you feel like you are still floating over, sideways, and under on a magic carpet ride, after a wonderful trip to the World’s Most Magical Celebration

    The best way to let the magic continue after a trip is to review, edit, download, and share your precious Memory Maker photos. I would be happy to share with you the easiest way to download all your photos at once. 

    Sign in to your Memory Maker account on a computer or laptop by clicking the My Photos tab under My Disney Experience. If you traveled with a group and allowed them to share their PhotoPass photos with you, select to view photos that include family & friends in the photo gallery. Next, scroll down to the bottom of your page, until all of your photos have loaded into your account. Select a photo by tapping the checkmark in the upper right corner of the photo. Scroll back up to the top of your gallery and you should see an option to select all visible media. Checking this box will allow you to select all your photos at once. Now you can select the Download button to begin the process of downloading all your photos to your computer. You can find your photos in a zip file in your downloads folder. 

    Now that your download is complete, I would also recommend having a backup option for your precious memories. You can purchase an Archive DVD or an Archive USB drive that will have all of your images along with 400 other high-resolution photos of your favorite characters and attractions for your personal use. This product will preserve your memories for years to come. 

    I hope this helps with downloading your photos. If you need any help planning your next vacation, please come back and visit us again at planDisney. 

    See ya real soon, 
    Andrea 

thumbnail image for Andrea

Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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