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Character Dining at Riveria
  • On May 22, 2022
    Nancy from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm trying to make dinner reservations for our trip in July. When using my debit card it is not going through because my married name is now on card The number is exactly the same. The bank updated my expiration date and security code

    Hiya, Nancy!

    Welcome to planDisney, friend! I am so very glad that you stopped by with your planning question. Congratulations on your marriage and recent name change! I hope that you plan on celebrating during your stay at The Most Magical Place on Earth. Be sure to pick up a customizable Celebration Button at the front desk of your Walt Disney World Resort Collection hotel or at any Guest Relations location in the parks. This is a great way to let Cast Members know that you are celebrating something special. 

    I am so sorry to hear that you are having trouble securing your dining reservations. If the card number is the same, but the name, expiration date, and/or security code have changed, you may need to update your payment method in My Disney Experience to proceed with any bookings or make any financial contributions to your trip. The first step I recommend is logging in to your My Disney Experience account to see what payment method you currently have on file. You can do this through the Walt Disney World website by selecting your profile from the My Disney Experience drop-down menu. Your main profile page has a Payment Method link. Choose this to confirm the card you have on file. If the name on the card, number, expiration date, and security code of your current card does not match what is on your account, you will need to update your payment method with the new information to proceed. You can also add a new card if needed on this page.

    Nancy, if you are looking for a special way to add some magic to your upcoming dining reservations, I recommend checking out the Specialty Cake options that are available at a variety of Walt Disney World Resort restaurants. These Mickey dome-shaped treats are delicious and are a sweet way to end a meal. These customized cakes can be brought to your table following your meal and must be ordered at least four days in advance. You can even add a customized option while making your dining reservations! 

    I hope that your upcoming adventure is memorable and magical!
    We'll see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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