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  • On Oct 30, 2025
    Lileana from PR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m trying to create a plan with the app. I select the attractions I’m interested in, but when the plan is generated, not all of them appear. Do you know why only some show up? Is it a glitch?

    Hi there, Lileana, and welcome back to planDisney! Thank you so much for making us your go-to source for Walt Disney World Resort vacation planning advice and information! It sounds like you're planning the last few details before you arrive at the Most Magical Place on Earth! 

    Lileana, you'll be happy to know that you've done the right thing by inputting your preferences into Disney Genie Service ahead of your arrival. This will save you a step on the day you visit the Disney Theme Parks. The plans that are showing on the screen now are likely a suggestion, and they should be refined on the morning of your visit.

    If you're anything like me, you're interested in a wide variety of shows, attractions, and experiences - not to mention dining! You've likely indicated more interests than the app can currently reflect, and the suggestions should update in real-time as you move throughout your day.

    If you are currently outside of the continental United States, I recommend logging out and back in to the My Disney Experience Mobile App once you arrive at Walt Disney World Resort. This often fixes glitches and helps to reset the system. You're also welcome to stop by Guest Services to chat with a helpful Cast Member once you arrive, if you're still having problems. 

    Should you like any recommendations about things to do, see, or taste during your visit, you have a friend in me! Please stop by planDisney with any other questions you have as you continue to count down to your visit. 

    See ya real soon!
    Jennifer
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Meet the Panelist: Jennifer, Georgia

Hi friends, I’m Jennifer! I live in Georgia with my handsome Prince Charming and our three awesome Mouseketeers. My Disney favorites are food, princesses, holidays, and festivals. I thrive on logistics and details, so I love all of the intricate plans that go into making a perfect Disney vacation. So let’s get started, because tomorrow is just a dream away! Learn More About Jennifer

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