Hiya Mariela,
Welcome to planDisney! Thank you for submitting your question to us!
“
A very merry unbirthday to you!” I can’t think of a better way to celebrate a
birthday than at the
Disneyland Resort! But first, we must find the trouble with ticket purchase that has us “
all a little mad here!” “Curiouser and curiouser!”
I have waved my magic wand and confirmed that there are
Park Hopper reservations available that day, so the issue must be with your payment method. I would recommend double-checking the payment method in your Disney account to ensure it’s not expired and all the information is correct. If the problem persists, then I recommend you speak with a friendly Cast Member on the
Tickets line for further assistance. They will happily help figure out the technical issue with your payment method and get you sorted for your birthday celebration!
Have you thought of any enchanting extras to make your day extra magical? If you are staying at a
Disneyland Resort Hotel, you can order
in-room celebrations, where Cast Members can decorate your room with balloons, Disney treats, and more! You can order in-room celebrations before your visit date, so you can start celebrating your birthday right when you check in!
Don’t forget to book an
advanced dining reservation for your birthday dinner! If you are in Disneyland Park, I recommend booking a dining reservation at
Blue Bayou Restaurant or
Carnation Cafe for dinner. Disney California Adventure Park has great dining options too, such as
Lamplight Lounge or
Carthay Circle Lounge. If you wish to dine at a Disneyland Resort Hotel, I recommend
GCH Craftsman Bar at Disney’s Grand Californian Hotel & Spa or
Palm Breeze Bar at The Villas at Disneyland Hotel.
And don't forget to stop by City Hall at Disneyland Park or Guest Services at Disney California Adventure Park for a complimentary birthday button, so Cast Members and guests alike can celebrate your special day!
If you have other questions about the Disneyland Resort, remember - you’ve got a friend in me!
Tiffany