Cinderella Castle 50th Day
  • On Aug 22, 2022
    Tereza from DF Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm trying to buy a magic band with the resort guest discount, but everytime I get the following: "Due to your region, you will not be able to proceed with your MagicBand purchase." Whats going on?

    Hi there, Tereza! Welcome to planDisney, where we love helping our fellow Disney-loving Guests plan magical Disney vacations. Thanks for stopping by with your question!

    Sadly, some of us international Guests are unable to purchase MagicBands and MagicBand+ devices at the pre-arrival rates through the Walt Disney World Resort website. I've been in your shoes before, and it's quite a bummer for sure! Having said that, you have a couple of options. First of all, you could always speak to a friendly Guest Services Cast Member at (11) 4700-2835 to see if there's anything that could be done in your case. This is, in fact, the option suggested by the website itself, so I'd like to think that it's probably your best bet!

    Tereza, if you aren't too keen on the fact that you'll have to pick up the phone and wait on hold for some time, you could always wait until you're physically at the Walt Disney World Resort to purchase your MagicBands or MagicBand+ devices. If you're a fashionista like me, you're going to love getting to pick them out in person! Plus, you can usually find a larger selection of designs at the Resort, as opposed to picking them out online.

    I know that this wasn't the news you came here for, Tereza, but I hope I was able to clarify things for you. If you have any other questions in English or in Portuguese, please don't hesitate to reach back out to us. We're always available and more than happy to help! I hope that your vacation is filled with magic and enchanting surprises!

    Abraços calorosos,

    Ana Paula
thumbnail image for Ana Paula

Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

Related Video

  • thumbnail image for Guardians of the Galaxy: Cosmic Rewind Review | planDisney Podcast - Episode 4

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.