I'm trying to add my son's Stitch slap bracelet but it doesn't show up on the magicband list. I popped out the puck and entered the number on the back. It was accepted but the band still did not show up on my list. Please help.

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Answer 1

Hey there, Luis!

It's great to have you with us here at planDisney!

I can imagine you're counting down the days until your Walt Disney World Resort vacation. There's so much magic awaiting you!

It sounds like our friend Stitch is getting a bit mischievous again.

From your note, it sounds like you took the right steps to link the MagicBand to your My Disney Experience account.

I'm wondering if you are seeing the issue both in the website version of My Disney Experience and in the My Disney Experience mobile app?

In your case, I think the best next step is to reach out to the Walt Disney World Internet Help Desk. You can call them at (407) 939-4357. You can also connect with them using the online chat feature. The Cast Members on the Internet Help Desk team can look into the issue with you and make suggestions to help you get it all working as expected.

Luis, here's wishing you all the fun for your Walt Disney World Resort vacation!

Jerry

I'm trying to add my son's Stitch slap bracelet but it doesn't show up on the magicband list. I popped out the puck and entered the number on the back. It was accepted but the band still did not show up on my list. Please help.

Meet the Panelist: Jerry, Pennsylvania

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I'm trying to add my son's Stitch slap bracelet but it doesn't show up on the magicband list. I popped out the puck and entered the number on the back. It was accepted but the band still did not show up on my list. Please help.”

Meet the Panelist: Jerry, Pennsylvania

Related Links

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

Thanks for submitting your comment!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

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I'm trying to add my son's Stitch slap bracelet but it doesn't show up on the magicband list. I popped out the puck and entered the number on the back. It was accepted but the band still did not show up on my list. Please help.