• On Dec 5, 2019
    Steven from North Yorkshire Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I'm trying to add a pre payment travel card to my disney app for purchases but it isn't allowing me to add it, do you know why? Thanks Steve

    Hi Steve!

    Welcome back to the Disney Parks Moms Panel.

    Thank you for asking such a good question - I am sure there are many guests from the UK who will find this useful.  Coming from the UK myself, I have been using a multi-currency, pre-paid card for many years now, and have found it invaluable with the fluctuating exchange rates, and when trying to avoid credit card fees/transaction fees when converting our currency into US Dollars.  Many of the UK Tour Operators provide multi currency cash passport cards, and if these display the MasterCard logo you should be able to use these across the Walt Disney World Resort for shopping and dining.  There are several good multi currency pre-paid cards also available, such as FairFX or Revolut which display your name on the front of the card, which can be used at Walt Disney World. 

    To link a card to your My Disney Experience account, I find this easier to do on the website, using my laptop.  Sign into your account, and then click on 'Profile' (just under your name, at the top).  Then scroll down to 'Payment Method'.  You should then be able to add the details of your preferred card.  If you are still having difficulty adding a card, it might be useful to call The Walt Disney Travel Company International, on UK freephone number 0800 028 0778, where Technical Support is available daily between noon and 10.00pm.  Alternatively, when you check in at your Disney Resort hotel, they will link a valid card to your hotel reservation account.

    Walt Disney World will accept the following methods of payment: 
    American Express
    Discover Card
    Diners Club Charge Card
    JCB (Japan Credit Bureau)
    Disney Gift Card
    Disney Rewards Dollars
    Disney® Visa® Card

    It's worth noting that you may only use a standard debit or credit card to link to your MagicBand, and if your prepaid travel card displays the MasterCard logo that may be used as well.  That has worked for me.

    Please come back and visit us if you have any further questions.  We will be happy to help you plan your magical holiday to Walt Disney World Resort, and keep an eye on the Disney Parks Blog for all the latest official news and updates on events that may be happening during your stay.

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Susan

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