Father and daughter on Dumbo
  • On May 25, 2022
    Tracey from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m trying to add genie+ for one day of my visit and it will not let me. Tickets have already been purchased

    Hiya, Tracey.

    Welcome to planDisney! Can you believe you’ll be at The Most Magical Place on Earth in only a matter of DAYS? As Lizzie McGuire would say, “Hey now! Hey now! This is what dreams are made of!”

    I imagine visiting on a holiday weekend makes you even more eager to get Disney Genie+ service purchased ahead of your trip. Currently, Guests are only able to add Disney Genie+ service to existing tickets for the length of their ticket. If you are trying to purchase Disney Genie+ service for only one day of your ticket, you will need to wait until the morning of that day to do so. You can purchase Disney Genie+ service starting at 12:00 midnight by clicking on “Get Disney Genie+ for Today” in the “My Genie Day” feature in your My Disney Experience mobile app.

    Once you have the phenomenal cosmic powers of Disney Genie+ at your command, be ready to make your first Disney Genie+ Lightning Lane selection at 7:00 a.m. via the Tip Board in your mobile app. I suggest you go for your top priority attraction for your initial selection. Then, remember you can continue making subsequent Lightning Lane selections every two hours or after redeeming a selection, whichever comes first. If you aren’t sure when you can book your next selection, just click on the Disney Genie+ prompt on the attraction in your Tip Board. A message will pop up telling you the exact time you’ll be able to book another Lightning Lane.

    Tracey, I hope this information proves useful. If you think of anything else I can help you with, please let me know. Enjoy every moment of your dream vacation, and say hi to Mickey for me!

    You are the magic,
    Alyssa
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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