Disney Springs
  • On Aug 5, 2022
    Dawn from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m trying to add my Disney Springs Hilton Orlando Lake Buena Vista – Disney Springs® Area hotel, but I get an error about the reservation number.

    Hi Dawn, and welcome to planDisney!

    My family and I have enjoyed a fun stay at Hilton Orlando Buena Vista Palace in the past. We loved the location, the amenities they offered, and the price we paid so I would stay again. 

    Depending on when you made your reservation, I know that it can take up to 3 days for the systems to “merge and talk to each other,” so if you made it recently, that could be why you aren’t able to access it just yet. If it is beyond that timeframe, it might be a good idea to call Website Support at (407) 939-4357, so that a cast member will be able to assist you with getting your reservation linked to your My Disney Experience account. 

    Please return should you have additional questions.

    Have a magical time!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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