Girl with a Balloon
  • On Mar 19, 2022
    Megan from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m trying to add a character picture on the “people I have plans with” page. When I click “update” beside the person, the only option I’m given are “choose which plans and photos the person can see” or “remove from list” with no option to change character

    Hiya Megan! Welcome to planDisney!

    The countdown is on! In just a few short weeks, you'll be in full-time fun mode at the Most Magical Place on Earth! You even arrive during the EPCOT International Flower & Garden Festival, one of the most beautiful times of the year at the Walt Disney World Resort. Besides feasting your eyes on all of the elaborate floral arrangements and topiary displays, you can actually feast on the delicious bites at the Outdoor Kitchens! I hope you get to try it all!

    Now, let's get down to business. I love assigning a character icon to my Family & Friends in the My Disney Experience App. I think it's a cute way to add some flavor to the planning process while spending some time matching each member of my party to the perfect character for their personality! I'm sorry that you're having trouble with this fun little feature.

    Megan, you will only be able to add a character icon for members of your Family and Friends List that have all their plans managed by you. Those who have their own My Disney Experience account will select their character through their profile. For me, I only fully manage plans for my two little ones, who are too young to have their own account.

    To select character icons for the eligible members of your Friends and Family list, open your My Disney Experience App and tap the menu button in the bottom right corner. Select "My Profile," followed by "Family & Friends List." The Guests for whom you manage planning will have a gray box next to their name that looks like a QR code. Click their name and select "Change Character" to choose Crush, Bruce or any other fitting character you see!

    Megan, it drives me a little bit crazy to see the standard blue Mickey icon next to so many names on my list. I often encourage my friends and family members with their own My Disney Experience account to update their character on the app, too. It makes it easier to find them when we are planning together and overall, it is just a little more magical!

    I hope this helps answer your question today, Megan! May your trip be filled with a little pixie dust!

    Hakuna Matata,

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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