Father and Child on Seven Dwarfs Mine Train
  • On Jun 20, 2022
    Shaun from Leicestershire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I'm travelling from the UK and am struggling to register to use DAS. Can I only access the video call for DAS through the App once in the US or is there a way I can set it up before we leave?

    Salutations, Shaun.

    Welcome to planDisney! Before you know it, you’ll be standing right in the middle of Main Street, U.S.A. with a churro in hand and Cinderella Castle in your view. I bet you can’t wait!

    As a planner myself, I understand wanting to have all the details of your magical holiday hammered out ahead of time. Unfortunately, the pre-arrival registration option for Disability Access Service (DAS) is only available to Guests based in the United States at this time. Hopefully, this option will be extended to Guests of other countries in the future, but let’s talk about how you can get set up for DAS in the interim. When you arrive at your first theme park of the trip, head straight to Guest Relations. A friendly Cast Member there will be able to complete the registration process for you and set up your initial selections should you meet the qualifications for DAS.

    If you have any issues with DAS during your park days, keep an eye out for the Guest Experience Team locations throughout the parks (they are marked with blue umbrellas). The Cast Members there have an extra dose of pixie dust up their sleeves and can assist with any of your DAS needs.

    Shaun, I hope your Walt Disney World Resort holiday is practically perfect in every way. Please stop by planDisney again if we can be of further assistance.

    You are the magic,

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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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