dlr planning 12
  • On Jun 2, 2022
    Cari from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm going traveling to Disneyland with my elderly parents to see my son perform with the All American College Band (YAY!!). They have very limited mobility, so we'll be renting scooters. What do we need to know/do about access?

    Why hello there, Cari, and welcome back to planDisney! It’s great to see you here again!

    I’m so excited for you and your family to watch your son perform with the Disneyland All-American College Band later this summer! What a once-in-a-lifetime experience for you all at the Happiest Place on Earth!

    With your parent’s limited mobility, it sounds like renting electronic conveyance vehicles, or ECVs, is the ideal solution. ECVs are available for rent on a first-come, first-served basis daily. You can find these rentals located to the right of the Disneyland Park Main Entrance, and they can be used throughout Disneyland Park and Disney California Adventure Park. Another option, if your parents would prefer to have a length-of-stay rental, is to rent from ScooterBug, which is a Disney-approved private mobility rental company in Anaheim. ScooterBug can deliver the ECVs to your Disneyland Resort Hotel, too! For more information, please visit ScooterBug.com/Anaheim, or call (800) 726-8284.

    In addition, the Disneyland Resort ensures that Guests with mobility issues and disabilities are still able to access their favorite attractions. Check out this page on Services for Guests with Mobility Disabilities to discover which attractions allow Guests to remain in their ECV, and which require Guests to transfer. 

    Depending on your parent’s specific situation, another possible service to consider is Disability Access Service (DAS). DAS is a program offered to Guests who have a hard time waiting in a conventional queue due to a disability. If, however, their disability is based on the necessity to use an ECV, then they’ll either be able to wait in the standard queue in their ECVs, or receive a return time at the attraction that’s comparable to the current standby wait. If you have any additional questions, you can also contact Disability Services at (407) 560-2547, or send an email to disability.services@disneyland.com.

    I hope this information helps your family prepare for your upcoming adventures at the Disneyland Resort, Cari! I can’t wait for you to make your magical dreams come true!

    See ya’ real soon,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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