Mom And Son Giraffe
  • On Oct 8, 2014
    Hather from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I'm taking my disabled child to DW. I recently read that some attractions, Snow White's Mine ride and Toy Story Mania will no longer offer stand by lines, but all FP+ were taken on day 1. Can you confirm? And how does this affect Guest Assistance Cards?

    Welcome to the Disney Parks Moms Panel Heather ~

    As a mother of a special needs son, I completely understand your concerns. I read that too and reached out to Guest Relations. Disney will from time to time test new things to try to ensure a good experience for the largest number of Guests as possible. Sometimes testing leads to changes and sometimes it does not. While anything is always a possibility, there is nothing official as to whether or not there will be any permanent changes for those attractions at this time.

    Disney World has now replaced the Guest Assistance Card (GAC) with the Disability Access Service Card (DAS). It works a little different than the GAC did in the past.

    The DAS is designed to assist Guests who unable to wait in a regular queue for a number of medical reasons, including those that are not apparent. If your child will have trouble waiting in a standard queue, I'd suggest going to Guest Relations at the first theme park you visit to request a DAS. Here are some details explaining how to obtain a DAS and how it works in the parks. You can also find some additional information in this list of Frequently Asked Questions about the DAS.

    Keep in mind that the DAS can be used in addition to Disney FastPass+ service. If at any time you have questions or need assistance regarding the DAS while you are in the parks, please do not hesitate to return to Guest Relations.

    Please feel free to visit us again with any other questions. We are hEAR for you!

    Wishing you minnie magical memories :-) Allison V.
thumbnail image for Allison

Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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