Mom and daughter shopping; Minnie Mouse Hat; Minnie Mouse Merchandise
  • On Nov 2, 2024
    Karen from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m staying at Port Orleans Riverside in a few weeks. Will they send purchases home or should I used the new shipping storefront at Disney Springs? Additionally, are items purchased at Basin included in purchases Disney will ship? Thank you Karen

    Hello, Karen! Welcome back to planDisney! It’s always great to see Guests return to us for additional advice and insights. We love helping families like yours plan all the little details that make each Disney vacation memorable!

    Regarding your question, while Disney’s Port Orleans Resort - Riverside may offer some limited shipping assistance for pre-labeled and pre-packaged items through Bell Services or the Concierge Desk, your best bet would be to use the Guest Shipping Station at Disney Springs, located between Once Upon a Toy and Tren-D, for any purchases you’d like shipped home. Alternatively, you could visit a Disney Resorts Collection hotel with a Business Center (Disney's Grand Floridian Resort & Spa and Disney's Contemporary Resort), which can assist with packaging and shipping your items. As for Basin purchases, it’s worth noting that some third-party stores in Disney Springs may have their policies about shipping items, so it’s always a good idea to ask about this when making your purchases.

    Here’s another tip I’ve found helpful over the years: I like to pack a small, foldable duffle bag in my luggage. This way, I can easily pack all my Disney swag in it for the trip home and simply check it as an additional bag. Often, this can be less expensive than shipping everything back, especially if you’ve found a few must-have souvenirs!

    I hope this helps answer your question, Karen! If you’d like more tips or have any other questions, please don’t hesitate to let me know. I wish you a memorable stay at Port Orleans—Riverside!

    See you real soon!
    Brent
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Meet the Panelist: Brent, Maryland

Welcome to planDisney! I'm Brent, a husband, father, coach, and dog dad from Annapolis, MD, with a mind on a permanent Disney vacation! I specialize in crafting unforgettable trips to the Walt Disney World Resort but when it's my turn to vacation, you can catch me indulging in the food options of EPCOT's World Showcase, ascending Disney Mountains, and lounging poolside at Stormalong Bay with a delicious treat from Beaches & Cream Soda Shop! Learn More About Brent

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