Pop Century Pool
  • On Apr 5, 2023
    Emily from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm staying at Pop Century next month and I'm wondering if packages can be shipped from ShopDisney to the resort ahead of my stay, and if they can, how long ahead of my stay can I place orders? Thanks!

    Well hi there Emily, and welcome back to planDisney!

    I remember when you came to us to ask for suggestions on planning a special intergalactic surprise; from one Canadian to another, I know how wonderful it can be to start plotting and planning from home in anticipation of your upcoming stay at Disney's Pop Century Resort!

    One of the great things about staying at a Walt Disney World Resort Hotel is the ability to ship packages ahead of your stay, and they even provide helpful instructions on how to make sure that you receive the packages that you're looking for. With the decline of physical Disney Store locations across Canada and the additional time and cost that may come with international shipping, many fellow Canadians order items to arrive at their Resort Hotel here in Florida.

    In fact, over the holidays I had placed an order that arrived over a month before our stay at Disney's Grand Floridian Resort & Spa and to our delight it was waiting for us right in our room! For the greatest chance of success, I recommend taking the following steps:

    • Make sure that you include a note on the shipping address that says "GUEST" and the dates that you will be checking in and out.
    • It took me a few attempts to contact them by phone to confirm whether the package had arrived, but if you clearly request that you'd like the Front Desk or Bell Services team to confirm whether the package is there you may be transferred successfully!
    • In the event that they have not delivered the package to your room, it's always worth checking in person; either way we've always been charged a handling fee to our Guest folio.
    By the way, have you seen the newest collection released on shopDisney in celebration of Star Wars Day? I'm hoping that there will be more exciting news about things to experience at Star Wars: Galaxy's Edge, especially now that the Mandalorian Din Djarin and his son Grogu have been making appearances on Batuu. Don't hesitate to come back to ask me any more questions ahead of your next adventure - intergalactic or otherwise!

    Wishing you a fantastic trip next month, and May the Fourth be with you!
    Prince
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Meet the Panelist: Prince, Ontario

Hello, Bonjour and Ahoy there! Growing up in Canada, my first visit to Walt Disney World Resort and seeing so many new lands to explore all at once spurred me toward my goal to venture to all of the Disney Parks worldwide. As a proud Disney Uncle - or "Duncle" - whether it's a taste of experiences around the world or even interplanetary travel - I can't wait to give my tips and help you plan your family's next great adventure!    Learn More About Prince

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