Father and son walking through BOG
  • On Jan 9, 2021
    Pat from NY Asked

    Hello I'm staying at a good neighbor hotel Sheraton Vistana. Is there a way for me to link my reservation onto my Disney experience? I tried using my confirmation number but it didn't work

    Welcome to planDisney, Pat!

    It is a pleasure to answer your first question. We are thrilled to help you plan a magical Disney vacation!

    Walt Disney World Good Neighbor Hotels are a great option for Guests looking for value, comfort and convenience. They are AAA-approved, meet Disney standards for quality and service, provide transportation to select theme parks, and many locations even include breakfast. Because of these great features, I will be staying at a Walt Disney World Good Neighbor Hotel for the first time this year. 

    Please note that special Guest benefits like Extra Magic Hours and early access to FastPass+ planning (both benefits suspended for the time being due to the current situation) are available to Guests of Disney Resort hotels, Walt Disney World Swan and Dolphin Hotels, Four Seasons Resort Orlando at Walt Disney World Resort, Disney Springs Resort Area Hotels, and select Bonnet Creek Resorts. These Guests must link their hotel reservation to their Disney account to enjoy their benefits, however, if your hotel does offer access to Guest benefits, it may not be possible to link your reservation to My Disney Experience. You are welcome to call (407) 939-1935 for more detailed information about linking reservations to a Disney account. 

    Pat, remember that you should still link valid theme park tickets to My Disney Experience to make Disney Park Pass reservations prior to your visit. You can also link dining reservations, MagicBands and Memory Maker to your account. 

    Thank you so much for sending your question our way. I hope this helps you while planning and that you come back to visit us real soon for more tips and advice.

    Best magical wishes,
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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