• On Jun 20, 2019
    Laurence from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm staying at a Disney Resort. However, I'm purchasing park ticket from external site; it says I need to pick up the physical ticket at Will Call. Can I link my ticket to MagicBand and go directly in the park? If not, can I pick it up the resort?

    Hi Laurence, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question!

    If you’ve purchased your Theme Park Tickets for your upcoming visit to Walt Disney World Resort other than directly through Disney, you’ll likely need to pick that ticket up at Guest Relations, located outside of any one of the Theme Parks or at Disney Springs. When you purchased your ticket, you should have gotten a confirmation number. If you have it, you can try linking your ticket to your My Disney Experience account, which will then let you link your ticket to the MagicBand that will be waiting for you at your Walt Disney World Resort hotel when you start your stay. 

    As for whether you can activate your ticket at your Disney Resort Hotel’s Lobby Concierge, that will depend on the type of Theme Park Ticket that you’ve purchased. You can typically activate tickets that weren’t purchased with a Special Offer at the Concierge desk, but there are times when that doesn’t work and you’ll need to head to Guest Relations. My advice would be to try it; the line usually isn’t that bad at your Resort and, if it doesn’t work, you’ll be no worse off than if you didn’t!

    I hope my answer helps you get your visit to Walt Disney World Resort off to a smooth start. Please don’t hesitate to come back and see us if you have any other questions. We’re here to help!

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.