Lounge Chairs at Night
  • On Jun 13, 2022
    Ashley from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m rescheduling my Disney cruise that’s paid in full. I paid for the Vacation Protection Plan but when rescheduling, Disney is trying to charge me for the Disney Protection Plan again. Why is that?

    Ahoy there, Ashley, welcome aboard planDisney! 

    Ah, I'm sorry a change in the weather, change in the sea, or change in life is leading to an altered course for your Disney Cruise Line vacation plans! While I WISH we were meeting under better circumstances, it's my hope to safely steer you into port!

    I recently had to reschedule a sailing for my family under similar circumstances and actually had the same question! I was surprised as well, but as it was explained to me, the cost of the Vacation Protection Plan premium goes toward protecting any specific cruise and is non-transferrable and non-cancelable, even when rescheduling a cruise paid-in-full outside the cancellation window.

    While I was initially confused, after thinking about it, I realized it makes sense. Since the Vacation Protection Plan is something Guests purchase, but hopefully never use, the cost of the premium cannot be applied to the rescheduled cruise. Like most insurance, if the Vacation Protection Plan was something that was refundable or transferrable, it would definitely cost more than it does! 

    So, while it may have been a shock to hear that you have to purchase a new Vacation Protection Plan for your rescheduled cruise, I hope the peace of mind that it provides makes it worth the investment! Soon, you and your crew will be enjoying everything that's included in a Disney Cruise Line vacation, without the worry that travel delays, inclement weather, injury, or other worst-case scenarios impact your sailing!

    I hope that clears the way for some smooth sailing, Ashley! Thank you for your question, and if you run into any additional rough seas, please drop me another line here at planDisney! 

    Until then, may your anchor be tight and your compass true! 

    Andrew
thumbnail image for Andrew

Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.