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  • On Apr 28, 2025
    Callista from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m planning my trip and need to know the cancellation policy or if I need to change dates

    Welcome to planDisney, Callista!

    As Ursula slyly reminds us, “Life’s full of tough choices, isn’t it?” And occasionally, that includes the heartbreaking decision to call off a long-awaited Disney getaway.

    Currently, Walt Disney World allows Guests to cancel a vacation package for a full refund if it’s done at least 30 days prior to arrival. Should you need to cancel between 2 and 29 days before your trip, you’ll still get a refund, but a $200 fee per room will be deducted. Unfortunately, cancellations made just one day before your arrival (or if you don’t show up) are non-refundable. Be aware that bookings made through third parties or special promotions may come with different policies or additional fees.

    To cancel a vacation package, you’ll need to speak directly with Disney’s Resort Hotel Reservation team—this can’t be done online. A Cast Member will guide you through the process and help explore any options available.

    Depending on your reservation type, you might be able to make changes to your hotel or vacation package online. Just log in to your My Disney Experience account, navigate to My Reservations, and look for the “Modify Reservation” link. If online changes aren’t available for your reservation, give Disney a call for assistance.

    I hope that's informative, Callista. Thanks for choosing to be our Guest. Happy planning!

    Mike
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Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
Learn More About Mike

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