Welcome to planDisney, Elizabeth and thanks for dropping by with your question.
Elizabeth, as a guest who loves to have snacks and drinks on hand in our
Disney Resort Hotel room, I appreciate this question! I have often placed a grocery order to pick up on arrival and as long as your order does NOT contain alcohol,
Bell Services will store your items (including keeping cold items refrigerated) until you pick them up. Please note that if alcohol is included with your order, Bell Services will not be able to accept the order and you will need to have a member of your party (age 21 or older) onsite to receive the order directly from the supplier.
Elizabeth, please also keep in mind that at a number of Disney Resort Hotels, you will find a beverage cooler and not a mini refrigerator with freezing capabilities. These are great for keeping bottled water cool, but not great if you're planning to order ice cream to keep in your room. Make sure to check the type of refrigeration unit in your room before placing that grocery order.
To do so, please visit the homepage of the Disney Resort Hotel that you have booked, and click on the tab, "Room Rates." Under the types of rooms available, you will see blue wording that reads, "View Amenities." When you expand that selection, among the items listed, you will see a beverage cooler or (in a few cases such as
Disney Vacation Club properties) a refrigerator.
Elizabeth, I hope this helps as you're preparing for your upcoming trip! If you have any additional questions, don't hesitate to come on back to your new pals here at planDisney.
Wishing you a pixie-dusted stay,
Lauren