Cinderella Castle Detail
  • On May 2, 2022
    Terri from MS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm the only one with an account for my group. So, at 0700 i will have a 2nd person help me to book a genie plus selection while i purchase a paid lightning lane ride- can you both be on my account or does the 2nd person need their own account?

    Hiya Terri,

    Welcome to planDisney! It is going to be a fantastic summer at Walt Disney World Resort! Are you going to ride Guardians of the Galaxy: Cosmic Rewind? I’m super excited about it and cannot wait until I get to save the galaxy with my favorite band of misfit heroes.

    Thank you so much for your question about Genie+ and Individual Lightning Lanes. There is so much to learn about this “whole new world” of vacation planning, especially if you haven’t tried it out yet. Unfortunately, the Genie+ service system will not allow you to book both a Genie+ reservation and an individual lightning lane simultaneously, even if you have two separate accounts. The way the system works, individuals on the same Family and Friends list or accessing the same account cannot be processed simultaneously. What is likely to happen is that the system will experience a delay in reservations, and the time slot you were trying to book will become unavailable when you go to confirm. I understand your problem, though. You want to get the ideal time slots for both your first Genie+ selection and your Individual lightning lane. My best recommendation would be to reserve your Genie+ selection first (those earlier time slots tend to go fast at 7 am). Immediately after confirming your Genie+ selection, book your Individual Lightning Lane. In my experience, there tends to be a lot more Individual Lightning Lanes availability. With that being said, ultimately, it depends on what your priority attractions are. We are huge Star Wars fans in our home, so on days when we are going to Disney’s Hollywood Studios, we will book an Individual Lightning Lane for Star Wars: Rise of the Resistance first and then try to get a Genie+ selection Toy Story Mania!

    Before I let you go, I highly suggest having at least one other person in your party have their own My Disney Experience account. In my experience, managing plans from just one account can get a little messy so having at least one other one tends to be easier for managing plans overall.
    I hope this answers your question, Terri. If you need anything else, please come back and see us again.

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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