Pluto with children on Main Street
  • On Jul 4, 2019
    Amanda from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I’m not very tech savvy and needed to know if I can download my photos from the memory maker or photo pass to my phone?

    Hey, Amanda! I have some picture perfect information to share with you about your vacation photos! Honestly, no huge tech skills are needed to purchase and download Disney PhotoPass pictures or to use the Memory Maker product. As Mary Poppins said, "In every job that must be done, there is an element of fun. You find the fun and SNAP! The job's a game!" Well, I have just the spoonful of sugar for you that will make this computer work a game.

    You absolutely can use your mobile phone to download your Disney PhotoPass pictures. However, I do want to caution you that the picture files are quite large, so you may really want to download them to your computer. This is especially true if you took a lot of photos! Let's start with directions on the My Disney Experience mobile app. When you open the app, scroll down to find a section with your pictures and click the My Photos button. All of your Disney PhotoPass pictures will appear. All you have to do is click one to open it and then click Save to download it. If you would like to Edit it by using the crop tool or adding stickers, be sure to do that first! Now, wasn't that easy?

    The problem with using the mobile app is that if you have a lot of pictures, then it's going to take a while to download each one. Also, there's that file size issue! So, hop on your computer and go to the Disney PhotoPass website. Once you sign on and your pictures appear, follow the directions I gave in this previous answer to download all of your pictures. After all of the compressed files download to your computer, you will have to "unzip" them. Some computer systems do this differently, but the easiest way to tell you is to locate the files where you told the computer to save them, use your mouse to right click on the file, and choose to Extract All. Your computer system will then pull all of the pictures out of the file and allow you to save them to your hard drive.

    If you need any specific help with this, feel free to stop by and drop me a line with some more information! I would love to help make sure you get to enjoy your photos!

thumbnail image for Brandy

Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.