• On Aug 10, 2021
    Santos from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I’m not able to schedule a reservations for my dates am i able to get a refund. Or am i able to choose another date ? This is my first time going to Disneyland and I’m confused.

    Hello Santos,

    It's great to see you here at planDisney. I'm super excited for you for your first visit to the Disneyland Resort! As Mickey would say, "Hot diggity dog!" 

    I still remember my first visit to the Disneyland Resort with my wife and son to celebrate its 50th anniversary. We have so many cherished memories, including my kiddo's first coaster ride on Gadget's Go Coaster, how much he loved blasting off on Astro Orbitor, and how excited he was to take a drive behind the wheel on Autopia. 

    The great news I'm happy to share is that the steps for purchasing theme park tickets and making theme park reservations are combined together in the same set of steps. The process guides you to buy theme park tickets and make theme park reservations at the same time, and this makes it easier and more convenient to plan a visit to the theme parks. 

    When you purchase new tickets for the Disneyland Resort theme parks, you'll be prompted to select the number of days you want to visit the theme parks, select the number of tickets you want for those ages 10+ and those ages 3-9, and select your ticket type (either 1 Park Per Day or Park Hopper to visit both theme parks in the same day). You'll then see a prompt to "Reserve Your Ticket Date" which will make a theme park reservation for the date and the theme park you select. 

    While theme park tickets are nonrefundable, you do have some flexibility should your plans change. The theme park ticket would be valid for admission on other dates depending on the ticket tier of the ticket. The theme park reservations that are made cannot be modified, but they can be easily cancelled and new theme reservations can be made based on reservation availability. You can cancel existing theme park reservations through the "My Theme Park Reservations" features in your Disneyland account.

    You also have some flexibility in being able to use your theme park ticket until it's no longer valid. For example, if you were to buy a ticket today, it would need to be used by December 30, 2022. One more note that offers peace of mind is that, should your unused ticket expire, the amount you paid for the ticket could be applied to the purchase of a new theme park ticket.

    I hope this information is helpful, Santos. If you have additional questions, you can contact the Disneyland Resort tickets team at (714) 781-4636. 

    Santos, as this will be your first visit to the Disneyland Resort, I encourage you to check out the useful tips and helpful videos from planDisney panelists that can help make your visit all the more magical. And of course, be sure to stop back and ask your planDisney panelist friends any questions about planning your visit.

thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.