• On Oct 12, 2020
    Stacey from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm nervous we have park passes and dinner reservations booked. No smart phone an everything I am reading says you need to check in on phone, will we lose our reservations since we can't do this? About QS how can we eat if we can't order

    Hi Stacey!

    Welcome to planDisney!

    I am very excited to see that your vacation is just around the corner! I cannot wait to return to The Most Magical Place on Earth, too.  Please don't be nervous!  You are very well organised with your Disney Park Passes being booked and your dining reservations in place.  If you need to adjust or change any of your dining plans, this can be done either online or by using your My Disney Experience mobile app. If there were any restaurants that were proving difficult to secure, cancellations do occur so it's a good idea to keep checking.  Guests often change their plans while they are at Walt Disney World Resort, meaning that last minute openings may appear.  

    At this time, reduced contact is being encouraged in every area, so having a smartphone can be useful with all the mobile ordering, checking-in, making payments etc. but please be assured that you may still check-in to a restaurant in person if you don't have a smartphone.  Also, at Quick-Service restaurants there will always be a Disney Cast Member on hand to take your order and assist you in any way they can.  

    During the phased re-opening of Walt Disney World, we may need a little more considered and careful planning, but our vacations to Walt Disney World Resort can still be a magical experience.  Please read this information about Returning to a World of Magic, and Dining: Know Before You Go, and the Disney Parks Blog provides all the latest official updates as they are announced.  

    Please know we are working to be able to answer your questions as quickly as possible, and we look forward to providing an update as soon as we have more information to share.  Come back and ask as many questions as you like!  We are always happy to help you plan your vacation.

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Susan

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