Greetings, and welcome to planDisney, Joanna!
Please don't worry, you will be visiting
The Happiest Place on Earth! Joanna, with your Disneyland Resort theme park tickets and both documents on hand, please contact
Disneyland Resort "Tickets" as soon as possible for clarification and resolution. Rest assured, the knowledgeable people at Guest Services will help you out in time for you to enjoy your visit.
As soon as your ticket matter is resolved, please ensure you secure your
Disneyland Resort - Theme Park Reservations as this is the method in place at this time to visit Disneyland Resort theme parks. You may even be able to receive assistance with this from Guest Services during your telephone call, Joanna, it doesn't hurt to ask. These helpful Cast Members understand how important it is to have valid theme park admission in order to make Disneyland Resort - Theme Park Reservations.
When you arrive at Disneyland Resort you can summon the
Disney Genie+ Lightning Lane service to save time waiting in lines for attractions that offer a Lightning Lane entrance. The Disney Genie+ Lightning Lane will enable you to select an arrival window for attractions that offer a Lightning Lane Entrance. The
complimentary Disney Genie service will streamline your day by offering a suggested itinerary based on your preferred attractions, dining and entertainment. You will also receive updates for approximate attraction queue wait times for both the standby and Lightning Lane entrances. The complimentary Disney Genie and Disney Genie+ Lightning Lane service can be found in your
Disneyland Mobile App.
Please refer to the current
Disneyland Resort Special Events & Tours which may be of interest to you during your visit.
Thank you for consulting planDisney, Joanna, I wish you the
happiest visit to Disneyland Resort!
~Jacqueline