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  • On Jun 29, 2020
    Veronica from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm on the monthly annual pass payment plan and I know they said they are going to extend the expiration dates but when I log on I dont see that they have extended my passes. Is there something I have to do?

    Hi Veronica!

    Thanks for sending your question to the Disney Parks Moms Panel! Happy to help a fellow Floridian and Annual Passholder! I am on the monthly payment plan and had a similar issue with my annual pass and had to call the Passholder line for assistance. My daughter's pass was extended but not mine or my son's. When I called they advised that there were two options available for passholders. One was to keep the contract as is with the original expiration dates and no extension and the other option was to extended the passes by the amount of days the parks were closed (and that would extend the payments out and provide a new expiration date). I chose to extend the passes. They corrected it and said it would take a few days to update. I recommend that you call Passholder Support at (888) 701-4100, as soon as possible so that a Cast Member can look into your passes. Hope this helps Veronica!

    Did you know? As a Florida Resident, you have many special offers available to you! For more information, please visit this page: Florida Resident Special Offers.

    Veronica, thanks so much for stopping by the Disney Parks Moms Panel. If you need more help planning your vacation, please feel free to send me your question!

    ~ Yael
thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I've experienced the Disney Parks in every stage of life: as a child, a teenager, a newlywed, and now as a mom of three. My journey through the magic of Walt Disney World Resort has been filled with unforgettable moments and invaluable insights. Whether you're planning your first or your 100th visit, I'm eager to share my cherished memories and tried-and-true planning tips with you. Let's make your Disney experience as magical as mine have been! Learn More About Yael

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