• On Dec 5, 2021
    Lisa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m making hotel reservations for a property in Disneyland & need to know the cancellation policy if for some reason I’m unable to go.

    Howdy Lisa!

    Welcome to planDisney!  Thank you for sharing this question with us!  I am super excited to see that you plan to visit the Disneyland Resort and stay at one of the fantastic resort hotels in just a couple of weeks!  Oh boy!

    Planning a visit to the Disneyland Resort is always filled with “Magic Around Every Corner!”  If a situation arrives and you have booked a room-only reservation, but you need to cancel, then you will want to cancel your reservation at least five days before your check-in date.  If you have booked a Disneyland Resort vacation package (which bundles your resort hotel and theme park tickets) and you need to cancel your reservation 30-days before your check-in date to receive a full refund!  You will need to call the Disneyland Resort to make any cancellations, and a Cast Member will assist you further!  I have placed a link in the highlighted text above to have the phone number on hand!

    As you plan your visit to Neverland, check the Disney Parks Blog for all announcements about things to see and do during your stay!  The Disney Parks Blog recently announced that the Disney Genie Service would begin on December 8, 2021!  You will be arriving in time to use this fantastic feature!  You will find the Disney Genie Service details on your Disneyland mobile app!
    If you have any more questions regarding your Disneyland Resort hotel reservation or any other planning question, please return to planDisney!  We look forward to helping you again, Lisa!

    See Ya Real Soon,
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Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

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