Old Key West Resort; boat launch
  • On Apr 21, 2026
    Laura from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I'm looking for my point usage history. Especially for cruises. We've been members since 1993. My vacation points activity statement only goes back to 2023. Where can I find the rest of it? (30 years!) Thanks.

    Hey there, Laura! Welcome Home, and welcome to planDisney. How cool to hear from a longtime Disney Vacation Club Member - I am sure you could teach us panelists a thing or two about Membership! I'm happy to channel my inner Bernard and Bianca to track down the details of your Vacation Points over the years. 

    I'm guessing that your Home Resort is Disney's Old Key West Resort, as it's the OG DVC location dating back to 1991. It's great to hear that you're still actively using your Membership and enjoying the magic after so many years, both on land and at sea with Disney Cruise Line!

    As you noticed on the Member website, the "My Dashboard" feature only shows transactions for a few Use Years at at a time. To access your usage prior to that, you can contact Member Services for a full accounting of your points. I generally try the chat feature first with any questions - there is typically not a long wait, and the DVC Cast Members are always really helpful. They can help you get the information you're looking for, which will likely come in the form of an email. Make sure you're logged into your account before initiating the chat, and have your Membership details handy. 

    Laura, I hope this information is helpful so you can see all the details of your magical adventures from years past. Thanks so much for visiting us at planDisney, and please don't hesitate to reach out anytime if we can help with other questions about an upcoming Disney vacation or your DVC Membership. 

    Stay Magical!
    Susan 
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Meet the Panelist: Susan, Michigan

Hi there! I'm Susan, a mom and pixie-dusted pediatric nurse from Michigan. Our family has been making Disney memories for four generations, and I'm so excited to help you plan your own magical adventures as part of the planDisney panel. Welcome home! Learn More About Susan

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