Hi Carolin!
Thanks so much for visiting the Disney Parks Moms Panel! You are visiting
Walt Disney World Resort during one of my very favorite times of the year! Your
holiday season will be kicked off in a most magical way!
I'm so glad you reached out as there seems to be a glitch with your
My Disney Experience accounts. As I'm sure you know,
FastPass+ is a phenomenal way to maximize your time in the theme parks. I'm sure you are eager to make and share plans with your daughter.
Sometimes Stitch gets a bit excited when he knows Guests are coming to visit him and has a bit of "fun" with their My Disney Experience accounts. I recommend you call a Cast Member on the Internet Help Desk. They are experts at helping Guests with My Disney Experience,
MagicBands and FastPass+. The phone number is (407) 939-4357.
The Cast Members are great and will be able to assist you with your account so you can ensure your daughter is linked to your Family & Friends list.
Thanks so much for sharing your question with the Disney Parks Moms Panel! Please let me know if you need any other information as you plan your magical Walt Disney World Resort vacation.
Kari