Mickey in Front of Vintage Car; Mickey in costume
  • On Oct 15, 2023
    Alisa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m having trouble renewing my magic passes online the link aren’t working for me and when I put in the pass numbers to renew it states “there is an account attached to the magic key”

    Hello Alisa! 

    Welcome to planDisney and thank you very much for bringing your question our way! 

    Currently, Disneyland Resort Magic Keyholders have the opportunity to renew during their renewal window (up to 30 days before the pass expiration date.) This can be done via the Disneyland Mobile App or the Disneyland Resort website. And, California residents do still have the option to use Monthly Payments for Magic Key renewals. 

    If you are experiencing issues with the renewal process, please contact Magic Key Services at (714) 781-7277 for assistance with your Magic Key renewal. A Cast Member in that department will be more than happy to assist you. You can also stop by a Disneyland Resort Main Entrance Ticket Booth for assistance. 

    I hope this information is helpful! Please head back to planDisney with more questions!  

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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