• On Nov 14, 2021
    Gabriela from Quintana Roo Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m having trouble making my park reservations. Every time it takes me to a Disney webpage What can I do ?

    Hello Gabriela,

    Thanks for stopping in to see us here at planDisney!

    I'm happy to hear you're making plans for your Walt Disney World Resort vacation.

    I'm sorry to hear, though, that you're having some trouble making your theme park reservations.

    When you sign in to your My Disney Experience account online and select the Disney Park Pass system to make theme park reservations, you should see a choice where you select whether you want to make theme park reservations for theme park tickets or for Annual Passes. You should then be prompted to "Create Your Party" to select who will visit the theme park, and then select the date to visit a theme park, and then select a park. At this step, if the system does not find theme park tickets linked to your My Disney Experience account, it will prompt you to either link tickets or purchase tickets.

    The steps are the same if you are using the My Disney Experience mobile app. If you tap the "+" icon in the app menu and tap "Make a Park Reservation," and tap "Theme Park Tickets," the app will prompt you to sign in to your My Disney Experience account at the DisneyWorld.com website to continue making your theme park reservations. 

    Hopefully you have since been able to make your theme park reservations successfully. If you're still encountering some issues, my suggestion is to chat with a friendly Cast Member for technical assistance. You could also use the "Chat With Us" feature in the My Disney Experience mobile app.  

    Gabriela, here's wishing you a fun and wonderful Walt Disney World Resort vacation!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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