Mickey Celebrates D100
  • On Jul 14, 2023
    Dawn from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m having trouble linking my purchased ticket.

    Welcome to planDisney, Dawn! I'm so happy you've stopped by with your question. 

    I'm sorry to hear you've had some challenges in linking your purchased ticket to your Disney account. I'll be happy to share some tips on how to do this and what might be the next steps if those problems persist. 

    If you wish to link a purchased ticket to your account through the Disneyland website, make sure you are logged into your Disney account and then use the Link Tickets page to enter your ticket ID number. This number is typically found underneath the barcode you may have received in your email confirmation. You can link up to five tickets at a time using this process. 

    You can also use the official Disneyland mobile app to link tickets. Just select the ☰ on the app home screen and then tap the "Tickets and Passes" icon. You'll notice an option to Link Tickets and Passes in the top right corner. If you don't see this right away, tap the (+) symbol to expand these menu options. Then you can either use your smartphone or mobile device camera to scan the barcode or QR code from your email confirmation, or manually enter the ticket ID number to link your tickets!

    If neither of these strategies is working for you, my recommendation is to call the Tickets line and speak to a Cast Member by phone who can help you troubleshoot further. I've always received such wonderful help from them when I have technology-related issues! 

    I hope these are some useful suggestions, Dawn, and if we can lend any other recommendations, please feel welcome to come back and see us again here at planDisney! I do hope you'll make some time to experience the nighttime spectacular, Wondrous Journeys during your next visit. I still get chills every time I see the legacy of Disney storytelling represented in the beautiful projections. 

    I'm hoping your next adventure to Disneyland Resort is Wondrous, too!
    -Tishra
thumbnail image for Tishra

Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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