Little girl with Minnie Mouse
  • On Mar 5, 2022
    Gloria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I'm having trouble linking my e-tickets to the My Disney Experience app. I tried entering and also scanning the e-ticket numbers and it won't link.

    Hi Gloria!

    Welcome to planDisney! The My Disney Experience Mobile App is used for Guests to plan their vacation at the Walt Disney World Resort. To link your Disneyland Resort Theme Park Tickets, you'll need to download the Disneyland Mobile App! Once you've downloaded the App, click the three horizontal lines in the bottom right-hand corner, select "Tickets and Passes", and then select "Link Tickets & Passes". This will allow you to scan the barcode of the ticket that you would like to link!

    The Disneyland Mobile App is great, besides having your tickets in a digital format, it will also allow you to place Mobile Food Orders, shop using the new Merchandise Mobile Checkout feature (available at select merchandise shops), and use the new Disney Genie and Disney Genie+ services!

    Genie+ is available to purchase as an add-on. I highly recommend it. I recently returned from a trip to the Disneyland Resort with my family, and we heavily used Genie+. Genie+ allowed us to skip the standby lines and utilize the Lightning Lane entrances for certain attractions at both Disneyland Park and Disney California Adventure Park. We saved a ton of time doing this! AND you also get unlimited Disney PhotoPass Digital Downloads with the purchase of Genie+, it's so worth it!

    Oh! And looking at your arrival date, you're going to make it for the Disney California Adventure Food & Wine Festival, which is taking place from March 4, 2022, to April 26, 2022! This is a super fun event, has tons of delicious food and beverages, and excellent entertainment. I'm excited for you!

    If you have any more questions, please come back and visit us again!

    See ya real soon!
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Meet the Panelist: Jin, California

Hi all! I'm Jin, a Bay Area (Northern California) native, Disney super-fan, husband and father of two. My wife and I have been going nonstop with our Disney adventures for over 10 years. We became Disney Vacation Club Members back in 2014, with our only regret being that we didn't become Members sooner! I'll do my best to utilize every bit of Disney magic in me to help you plan your next Disney adventure. "See ya real soon!" Learn More About Jin

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