Mom and child in resort room
  • On May 7, 2023
    Nicola Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m having trouble linking our Disney tickets bought as part of our package holiday

    Hello there, Nicola!

    Your Walt Disney World Resort vacation will be here faster than Lightspeed. I’m so glad that you found planDisney to help you with your vacation planning needs. Like you, we are Guests who have a passion for planning Walt Disney World Resort vacations. 

    If you are having trouble linking your tickets to your My Disney Experience account, Hakuna Matata. Let me walk you through the steps for linking your tickets to your account. First, go to “My Plans” in your My Disney Experience account and scroll down to the section with your plans and tickets. Next, hover over “Park Tickets” and select “Link Tickets.” On this page, you should be able to enter your Will Call Confirmation Number or Ticket ID number from your package confirmation. Once you enter this information and return to “My Plans,” you should see your tickets linked to your account. 

    If you run into any issues, I recommend giving one of the friendly Resort Hotel Reservations and Park Tickets Cast Members a call to find out why you may be experiencing trouble. They may be able to sprinkle a bit of extra pixie dust your way and solve your problem.   

    Besides your tickets, you’ll also want to make sure that your Dinsey Resort Hotel reservation appears in your account. Did you know Disney Resort hotels offer Direct-to-Room service, which allows you to check in to your room via the My Disney Experience app on your mobile device? This means you can go directly to your room as soon as you are able to check in and use your app to unlock your door.

    May the magic be with you!


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Meet the Panelist: Melanie, Maryland

Hello there! I'm Melanie - a Walt Disney World Resort-loving Jersey girl living in Maryland with my Jedi Brewmaster husband and Bluey lookalike dog. Before I was even born, I grew up taking multigenerational vacations with my family at Disney's Beach Club Resort. The Disney force has grown stronger in my family since we took an adults-only voyage aboard Star Wars: Galactic Starcruiser. Whether you want to feel like a Disney Princess or a Jedi-in-training, I can't wait to help you plan a harmonious vacation. Learn More About Melanie

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